support
**Support Page**
**Shipping and Refund Policies**
**Effective Date: May 10, 2023**
We offer a variety of shipping options to cater to your needs. By placing an order through our website or using our services, you agree to our shipping and refund policies.
**Shipping Options**
- Standard Shipping: Flat rate, delivery time varies depending on destination.
- Priority Shipping: Additional charge, available for both domestic and international shipments.
**Shipping Times**
- Domestic Priority Shipping: 2-3 business days, excluding the standard production time of 2-7 business days.
- International Priority Shipping: 3-5 business days, excluding the standard production time of 2-7 business days.
**Refund Policy**
Refunds are only offered in cases where the product is damaged upon receipt.
If you receive a damaged product, you must contact our customer service team within 30 days of delivery and follow the procedure for reporting damaged items as outlined in our full shipping and refund policies.
**Contact**
For additional questions or complaints, please contact us by e-mail at demetriushollis80@gmail.com.
**Privacy Policy**
When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Your personal information is used to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date on new products, services, and offers.
We use Shopify to power our online store, Google Analytics to help us understand how our customers use the site, and your information may be shared with our advertising partners for targeted advertising.
If you are a resident of the EEA or California, you have rights to access, port, correct, update, or erase the Personal Information we hold about you. If you would like to exercise these rights, please contact us through the contact information above.
We may update our policies from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
For more detailed information, please refer to our full Shipping, Refund, and Privacy Policies.
**Shipping and Refund Policies**
**Effective Date: May 10, 2023**
We offer a variety of shipping options to cater to your needs. By placing an order through our website or using our services, you agree to our shipping and refund policies.
**Shipping Options**
- Standard Shipping: Flat rate, delivery time varies depending on destination.
- Priority Shipping: Additional charge, available for both domestic and international shipments.
**Shipping Times**
- Domestic Priority Shipping: 2-3 business days, excluding the standard production time of 2-7 business days.
- International Priority Shipping: 3-5 business days, excluding the standard production time of 2-7 business days.
**Refund Policy**
Refunds are only offered in cases where the product is damaged upon receipt.
If you receive a damaged product, you must contact our customer service team within 30 days of delivery and follow the procedure for reporting damaged items as outlined in our full shipping and refund policies.
**Contact**
For additional questions or complaints, please contact us by e-mail at demetriushollis80@gmail.com.
**Privacy Policy**
When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Your personal information is used to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date on new products, services, and offers.
We use Shopify to power our online store, Google Analytics to help us understand how our customers use the site, and your information may be shared with our advertising partners for targeted advertising.
If you are a resident of the EEA or California, you have rights to access, port, correct, update, or erase the Personal Information we hold about you. If you would like to exercise these rights, please contact us through the contact information above.
We may update our policies from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
For more detailed information, please refer to our full Shipping, Refund, and Privacy Policies.