FAQ'S
**Frequently Asked Questions**
**1. What currency are the prices I see on the site?**
All prices on our Bigger Than Life site are in USD. We aim to provide a seamless shopping experience to our customers, so we've chosen a universal currency for simplicity and convenience.
**2. I just placed an order, when will it ship?**
We process and ship orders within 2-7 business days. Once your order has been dispatched, you'll receive an email with your tracking information.
**3. I am not in love with my order, can it be returned? What if there is an issue?**
We only offer returns and refunds on items that are damaged upon receipt. Please report any damaged or defective products to Printify.me support email indicated in your order confirmation email within 30 days of delivery, along with the required photo proof.
**4. Can I cancel my order?**
If you need to cancel an order, please contact our customer service team as soon as possible. However, we cannot guarantee we'll be able to accommodate changes or cancellations once an order has been processed for shipping.
**5. How long does shipping take?**
Shipping times can vary depending on your location and the shipping option chosen. Domestic Priority Shipping within the United States takes 2-3 business days, and International Priority Shipping takes 3-5 business days. These times exclude our standard production time of 2-7 business days. Please note that these are estimates and may vary depending on other factors.
For more information, please refer to our detailed Shipping and Refund Policies on our website.
**1. What currency are the prices I see on the site?**
All prices on our Bigger Than Life site are in USD. We aim to provide a seamless shopping experience to our customers, so we've chosen a universal currency for simplicity and convenience.
**2. I just placed an order, when will it ship?**
We process and ship orders within 2-7 business days. Once your order has been dispatched, you'll receive an email with your tracking information.
**3. I am not in love with my order, can it be returned? What if there is an issue?**
We only offer returns and refunds on items that are damaged upon receipt. Please report any damaged or defective products to Printify.me support email indicated in your order confirmation email within 30 days of delivery, along with the required photo proof.
**4. Can I cancel my order?**
If you need to cancel an order, please contact our customer service team as soon as possible. However, we cannot guarantee we'll be able to accommodate changes or cancellations once an order has been processed for shipping.
**5. How long does shipping take?**
Shipping times can vary depending on your location and the shipping option chosen. Domestic Priority Shipping within the United States takes 2-3 business days, and International Priority Shipping takes 3-5 business days. These times exclude our standard production time of 2-7 business days. Please note that these are estimates and may vary depending on other factors.
For more information, please refer to our detailed Shipping and Refund Policies on our website.
